Privacy Policy

How we collect, use and protect your personal information


Last updated: August 2026

Fostering Hope is a resource produced by the South London Maternal Health Research team at King’s College London. This policy explains what personal data we collect when you use this website and how we handle it.

1. Who we are

This website is operated by the South London Maternal Health Research group, based at King’s College London. We are the data controller for any personal information collected through this site.

If you have any questions about this policy, please contact us at: fosteringhope@kcl.ac.uk

2. What information we collect

Information you give us

We may collect personal information when you:

  • Contact us via our contact form or email address
  • Sign up to receive updates or newsletters
  • Take part in a survey or provide feedback
  • Register for training or events

This may include your name, email address, job title, organisation, and any information you choose to share in your message.

Information collected automatically

When you visit our website, we may automatically collect certain technical information, including:

  • Your IP address and browser type
  • Pages you visit and how long you spend on them
  • How you arrived at our site (e.g. via a search engine or link)

This is collected via cookies and analytics tools. See section 6 for more detail.

3. How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide support
  • Send you updates about the Fostering Hope project, if you have asked to receive them
  • Improve the content and usability of this website
  • Carry out research and evaluation activities (where you have consented)
  • Meet our legal and regulatory obligations

4. Our legal basis for processing your data

We process your personal data under the following legal bases under UK GDPR:

  • Consent — where you have given us clear permission to contact you or use your data for a specific purpose
  • Legitimate interests — for website analytics and improving our services, where this does not override your rights
  • Legal obligation — where we are required to process data to comply with the law

5. How long we keep your data

We only keep your personal data for as long as necessary for the purpose it was collected. In general:

  • Contact enquiries are kept for up to 2 years
  • Mailing list subscriptions are kept until you unsubscribe
  • Analytics data is retained in anonymised form only

6. Cookies

This website uses cookies — small text files stored on your device — to help us understand how visitors use the site. We use:

  • Essential cookies — necessary for the website to function correctly
  • Analytics cookies — to understand how people use the site (e.g. Google Analytics). These are anonymised and do not identify you personally.

You can manage or disable cookies in your browser settings. Disabling analytics cookies will not affect your ability to use the site.

Pages containing embedded YouTube videos are subject to Google’s privacy policy. YouTube may set its own cookies when a video is played. You can view Google’s privacy policy at policies.google.com/privacy.

7. Sharing your information

We do not sell your personal data. We may share it with:

  • King’s College London — as the host institution for this research project
  • Third-party service providers — such as our email platform or website hosting, who process data on our behalf under strict data processing agreements
  • Regulatory bodies — if required to do so by law

8. Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data (“right to be forgotten”)
  • Object to or restrict how we process your data
  • Withdraw consent at any time, where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at fosteringhope@kcl.ac.uk. We will respond within 30 days. You can also contact the ICO at ico.org.uk or by calling 0303 123 1113.

9. External links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

10. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this privacy policy, please contact us at fosteringhope@kcl.ac.uk.